Cookie Policy | Willowmere Residence

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to remember information about your visit — such as your language preference or whether you have already seen a particular notice — making subsequent visits more convenient.

Cookies do not contain personally identifiable information unless you have provided that information yourself. They cannot access files on your device, and they are not used by us to contact you.

2. Cookie Types We Use

Essential Cookies

Always active — cannot be disabled

These cookies are necessary for the website to function. They enable basic features such as page navigation and your cookie consent preference. The website cannot operate properly without them.

Examples: session security, consent storage · Duration: session or persistent (up to 12 months)

Analytics Cookies

Optional — your choice

These help us understand how visitors find and use the website. Data is aggregated and anonymous — it helps us see which pages families find helpful and where the site could be improved.

Provided by: Google Analytics · Duration: persistent (up to 2 years)

Marketing Cookies

Optional — your choice

These are used to understand the effectiveness of any advertising we may run. They may also be used by third-party advertising platforms to show relevant content to people who have previously visited our site.

May include: Google Ads, Meta Pixel · Duration: persistent (varies by platform)

Preference Cookies

Optional — your choice

These remember your settings so you do not have to re-enter them on subsequent visits — for example, your region or display preferences.

Duration: persistent (up to 12 months)

3. Cookie Duration

Session Cookies

These exist only for the duration of your browser session. They are deleted automatically when you close your browser and leave no trace on your device.

Persistent Cookies

These remain on your device for a set period — typically between 30 days and 2 years depending on their purpose — or until you delete them manually via your browser settings.

4. Your Cookie Preferences

You may adjust your preferences below at any time. Essential cookies are always active as they are required for the site to work. Your choices are saved in your browser's local storage.

Essential

Required for site functionality

Analytics

Helps us improve the website

Marketing

For relevant advertising

Preferences

Remembers your site settings

5. Managing Cookies in Your Browser

You may also control cookies directly through your browser settings. Note that disabling certain cookies may affect the website's functionality.

Google Chrome

Go to Settings → Privacy and security → Cookies and other site data. You may block all cookies, block third-party cookies, or clear existing cookies. For site-specific exceptions, use See all cookies and site data.

Mozilla Firefox

Go to Settings → Privacy & Security → Cookies and Site Data. Choose your preferred level of protection, or use Manage Exceptions to allow or block cookies from specific websites.

Apple Safari

On macOS: go to Safari → Preferences → Privacy and adjust your cookie settings. On iOS: go to Settings → Safari → Privacy & Security and toggle Block All Cookies as preferred.

Microsoft Edge

Go to Settings → Cookies and site permissions → Cookies and site data. You may block third-party cookies and manage site-specific exceptions. Clearing browsing data from the Privacy menu will remove existing cookies.

6. Your Rights & How to Contact Us

You may withdraw your cookie consent at any time using the preference controls above. You may also request information about the personal data we hold, in accordance with Malaysia's Personal Data Protection Act 2010.

If you have questions about our use of cookies or your rights in relation to data, please contact our privacy team:

[email protected]

+60 3-2092 6437

38, Jalan Setiabakti 3, Damansara Heights, 50490 Kuala Lumpur